Frequently Asked Questions

Billing/Admin

What happens if I need to Cancel before my contract is up?

Are there any hidden fees with your service?

Do you offer a 30 day money back guarantee or contract cancellation?

Is there sales tax?

What are your paying options?

What is the time between billing cycles?

Net Packages

Why are we required to sign a one year contract for Net Packages?

Why are you able to offer Net Packages at such a low monthly rate?

Are Net Packages Template Sites?

Web Site Design

How Long Does it Take to Build my Web Site?

What happens if I don't like the look of the web site you build for me?

I like a certain web site. Will you copy it?

I have no Artistic History, However I know Exactly How I want my Site. Will you build it that way?

Web Site Hosting

Do I have access to create my own e-mail accounts?

Will I have access to Update my Own Web Site?

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